Virus and malware removal in Port Ludlow
Pop-ups that won’t stop, a warning with a number to call, a computer that crawls. I come to you, clean it out, and close the door it came in through.
Sound familiar?
Signs something got in.
- Pop-ups that won’t stop, no matter what you close.
- A warning on the screen with a phone number to call.
- The browser opens pages you didn’t ask for.
- The computer is suddenly slow.
- A toolbar or program you never installed.
- Your antivirus says it’s turned off and won’t turn on.
What happens on a visit
Check for damage
I look for what got in, what it changed, and whether it’s still running.
Remove it
I take it out properly, not just the part you can see.
Close the door
Updates, settings and a quick lesson on how it got in, so it doesn’t come back.
Show you
You see what changed and get a short list to keep by the computer.
Common questions
Do I need to buy antivirus software?
Usually not. Windows and Macs come with good protection built in; what matters more is keeping it on and knowing what not to click. I check what you have before suggesting anything.
Did they get my passwords?
We assume they might have. I help you change the ones that matter, starting with email and banking, and set up the extra protection that keeps them out.
Will I lose my files?
Almost never. A clean-up keeps your documents and photos, and I check before touching anything.
Ready for a clean computer?
Call and tell me what's happening. You'll talk to me, not a call center.