Services and prices
Computer and tech help in Port Ludlow
Pick the one that sounds closest. If you're not sure, call and describe the problem. I'll tell you if I can help and what it will cost.
Fix it
Slow, broken, or won’t start. I come to you.- Computer repairSlow, frozen, full of pop-ups, or won’t start. I find the cause and fix it.$95 first hourSee details
- Mac and Apple helpSlow Macs, Apple ID and iCloud trouble, storage-full warnings.$95 first hourSee details
- Virus and malware removalPop-ups, fake warnings and infections cleaned out, and the door closed behind them.$95 first hourSee details
- Printer setup and troubleshootingOffline printers, new printers out of the box, and printing from your phone.$95 first hourSee details
- Data recoveryDead computers, clicking drives and deleted files: what can be saved, saved.$95 first hourSee details
- Windows 11 upgrade or replacementWindows 10 is out of support: upgrade safely, or decide what’s next.$95 first hourSee details
- Remote supportI connect to your computer over the internet, with your permission, and fix it while we talk.Call for a quoteSee details
- Same-day and after-hours helpFor the problems that can’t wait until the next business day.Call for a quoteSee details
Set it up
New devices and home connections, set up right.- New computer, phone or tablet setupSet up, move your photos, email and contacts over, and get shown around.$95 first hourSee details
- iPhone, iPad and Android helpStorage, photos, text size, notifications and the apps worth having, sorted at your table.$95 first hourSee details
- Wi-Fi and internet helpDead spots, dropped video calls, slow connections. Working in every room.$95 first hourSee details
- Internet options in Port LudlowWhich internet fits your house, and getting it working once it arrives.$95 first hourSee details
- Smart TV, streaming and cord-cuttingStreaming apps, antennas, fewer remotes, and dropping cable without losing the shows you watch.$95 first hourSee details
- Smart home, cameras and doorbellsDoorbells, cameras, thermostats and speakers, connected, on your phone, and working together.$95 first hourSee details
- Buying advice and shopping helpA recommendation for what you actually do, ordered with you, then set up at home.$95 first hourSee details
- Software installs and subscription cleanupThe programs you use, installed right; the subscriptions you don’t, cancelled.$95 first hourSee details
- Car and phoneCarPlay, Android Auto, Bluetooth and the charging apps, set up in your driveway.$95 first hourSee details
- Power-outage readinessBattery backup for the router, a phone fallback, alerts, and a card for when the lights go out.$95 first hourSee details
Protect
Accounts, backups and scams, handled calmly.- Email and password helpGet back into your email and get your passwords under control.$95 first hourSee details
- Scam recovery and hacked accountsAfter a scam call, pop-up or click: stop the damage, lock it down, report it.$95 first hourSee details
- Photo and file backupKeep your photos and documents safe if the computer ever dies.$95 first hourSee details
- Switching email providersMove your mail and contacts to a new address, forward the old one, nothing lost.$95 first hourSee details
- Digital estate and legacy planningLegacy contacts set, a sealed password list, and the family walked through it.$95 first hourSee details
- Old device wipe and recyclingOld computers and phones saved, wiped properly, and recycled or donated.$95 first hourSee details
- Online banking and bill pay, set up safelyThe bank’s app set up, locked with two-factor, and practiced until it feels normal.$95 first hourSee details
- Privacy cleanup and data-broker removalOff the people-search sites, settings tightened, credit frozen if you want it.$95 first hourSee details
- Phone plan and carrier helpRead the bill together, find the cheaper plan, keep your number, fix the signal at home.$95 first hourSee details
Learn
Your device, your questions, your pace.- One-on-one lessonsYour device, your questions, your pace.$75 per hourSee details
- AI setupChatGPT, Claude or Gemini installed, privacy settings set, and tried together.$95 first hourSee details
- One-on-one AI trainingWhat AI is good for, how to spot when it’s wrong, and what never to paste in.$75 per hourSee details
- Video calls, telehealth and patient portalsFaceTime and Zoom with family, telehealth visits and patient portals that work.$95 first hourSee details
- Accessibility setupBigger text, hearing aids connected, voice control, and a simpler phone if that’s better.$95 first hourSee details
- Photo scanning, organizing and sharingPrints and slides scanned, the phone’s photos organized, and all of it shared and backed up.$95 first hourSee details
Everyday life
The things you actually use every day.- E-readers, audiobooks and library appsKindle, Libby and audiobooks set up with your library card, text at a size you can read.$95 first hourSee details
- Genealogy and family-history techAncestry and FamilySearch behaving, records organized, the tree shared and backed up.$95 first hourSee details
- Medical alert and fall-detection setupPendants, Apple Watch fall detection, Emergency SOS and Medical ID set up and tested with the family.$95 first hourSee details
- Travel and second-home tech prepThe phone ready for abroad, the house checkable from away, backups done, no surprise bill.$95 first hourSee details
- Grandkids are visitingGuest Wi-Fi, the console and TV connected, and limits the devices enforce so you don’t have to.$95 first hourSee details
- Boat and RV connectivityStarlink, boosters and hotspots for the boat or the rig, set up and tested aboard.$95 first hourSee details
Business and community
Shops, offices, clubs and home offices.- Small business tech supportComputers, printers, Wi-Fi and email for small offices and shops.Call for a quoteSee details
- Home office setupMonitors, docking, printing and Wi-Fi at the desk, for working from Port Ludlow.$95 first hourSee details
- Clubs, HOAs and churchesZoom, email lists, shared files and the projector, set up for the volunteers who run things.Call for a quoteSee details
- Website designNew websites and fixes to old ones for local businesses, clubs and churches.Call for a quoteSee details
Prices
No hidden fees. I tell you the price before I start, and I ask before buying any equipment.
| Service | Price |
|---|---|
| In-home visit, first hour | $95 |
| One-on-one lessons | $75 / hour |
| Remote support | Call for a quote |
| Small business support | Call for a quote |
| Same-day and after-hours help | Call for a quote |
| Websites | Call for a quote |
Don't see your problem?
If it plugs in or connects to the internet, call and ask. You'll talk to me, not a call center.